Legal

Privacy Policy (draft)

Last updated: [TBD]

1. Who we are

Turn On Your Leads is operated by Harvest and Barrel LLC. [TBD] Confirm the legal name, the DBA filing, and the mailing address.

2. Information we collect

From shop owners on this website: name, business name, trade, service area, email, phone. [TBD]
From people who call or chat with a client shop: name, phone, email if given, service address, what they need, and booking details. [TBD]
Call recordings and transcripts, if enabled. [TBD]
Technical data: this draft site uses no analytics or trackers. [TBD] Confirm before launch.

3. Call recording and AI disclosure

Callers are told at the start of every call that they're speaking with an AI assistant and that the call may be recorded.
Recording-consent rules by state and who gives the notice (us or the client shop). [TBD]

4. SMS text summaries

Shop owners receive text summaries of calls they've opted in to. [TBD]
Texting registration (A2P 10DLC) is pending. Opt-in, STOP/HELP wording, and message frequency to be added. [TBD]
Whether callers receive any texts. [TBD]

5. How we use information

To answer calls, book appointments on the shop's own booking calendar built into the service, and send the shop a summary.
To respond to inquiries from this site.
Any other uses. [TBD]

6. Who we share information with

The client shop the caller contacted.
Service providers we use to run the service (phone, AI voice, booking calendar, hosting). [TBD] List them.
Whether we sell or share personal information for advertising. [TBD] State the policy.

7. How long we keep it

Retention periods for recordings, transcripts, summaries, and form submissions. [TBD]

8. Security

How data is protected. [TBD]

9. Your choices and rights

How to ask for access, correction, or deletion. [TBD]
Applicable state privacy laws. [TBD]

10. Children

The service isn't aimed at children. [TBD]

11. Changes to this policy

How updates are posted and dated. [TBD]

12. Contact

Questions about privacy: [business email TBD]